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Description
e fully fatbike KeystoneIntroducing the all new Keystone Electric Fat Tire Bike. Since 2013, Borealis has specialized in lightweight, high end fat bikes. The Keystone is our first ever Class I electric bike. The frame geometry is optimized for riding just about anything with clearance for up to 5 wide tires. Paired with the most technically advanced components in the industry, the Keystone sets the standard for premium quality Electric fat bikes. HIGHLIGHTS Color: Gunmetal
Introducing the all-new Keystone Electric Fat Tire Bike. Since 2013, Borealis has specialized in lightweight, high end fat bikes. The Keystone is our first ever Class I electric bike. The frame geometry is optimized for riding just about anything with clearance for up to 5” wide tires. Paired with the most technically advanced components in the industry, the Keystone sets the standard for premium quality Electric fat bikes.
HIGHLIGHTS
- Color: Gunmetal Grey with Cobalt Blue Graphics
- Weight: 56 lbs. as shown.
- Standard features include Shimano EP8 Drive Unit, Shimano 630Wh Battery, SRAM G2 RS brakes, Mastodon Pro EXT 120mm suspension fork, carbon handlebars, dropper seat post, durable Sun Ringle Mulefüt rims and your choice of tires.
- Frame geometry provides responsive handling, offering maximum control for varying conditions in snow or sand.
- Tire clearance up to 26x5” and 27.5x4.5”.
- Lightweight, 6000 series aluminum frame comes with internally routed cables, 1-2 bottle cage mounts and lizard skin protection.
- Keystone Frames are backed by our LIMITED LIFETIME WARRANTY.
ASSEMBLY
Some assembly required upon receipt. Your bike will be completely assembled and tuned by Borealis, then partially disassembled for shipment. The remaining assembly will require installation of the rear derailleur, chain, fork, seat post, wheels, and handlebars. A kit will be included with your order that has all the necessary tools assemble your bike, including a multi-tool, torque wrench, and shock pump. If you are not familiar with this level of assembly, we recommend having your local bike shop complete the assembly.
Stay tuned for our step-by-step assembly video.
WHEELS AND TIRES
- All bikes come standard with tubes.
- If you order rim tape with your Mulefut rims, we will tape the rims and install the tires with tubes.
- Tubes must be removed and tubeless valves installed for tubeless set up. We recommended to have this completed by a professional bicycle mechanic.
SIZE CHART
BUILD SPECS
| Frame | Borealis Keystone Aluminum 15", 17", 19", 21" |
| Drive Unit | Shimano DU-EP800 |
| Battery | Shimano BT-E8036 (630Wh) |
| Display | Shimano SC-EM800 |
| Assist Switch | Shimano SW-EM800L |
| Speed Sensor | Shimano EWSS300L540A |
| Fork | Manitou Mastodon PRO EXT 120mm, 51mm offset |
| Headset | FSA w/ Star Nut |
| Stem | Borealis 50mm |
| Handlebar | Borealis Carbon |
| Grips | Ergon GP1 |
| Saddle | WTB Volt Medium Steel |
| Seat Collar | Borealis Bolt-On |
| Seatpost | KS Lev Integra 125mm (SM, MD) / 150mm (LG, XL) |
| Brakes | SRAM G2 RS |
| Rotors | SRAM HS2 200mm front / 180mm rear |
| Shifter | SRAM AXS Pod Contoller Right Bridge w/ MMX Clamp for GX Eagle Transmission |
| Derailleur | SRAM GX Eagle Transmission Derailleur |
| Cassette | SRAM GX Eagle Transmission Cassette 10-52T |
| Chain | SRAM GX Eagle Transmission Flattop Chain |
| Crank Arms | Samox 170mm |
| Chainring Mount | Samox 104 BCD for 75mm chainline |
| Chainring | SRAM Eagle Transmission E-Bike MTB Chainring 104 BCD 36T Steel |
| Rims | Your choice of SunRingle Mulefüt SL - 26x80, 27.5x80, or 27.5x65 |
| Spokes | Straight Gauge 2.0 Black |
| Hubs | Borealis Gen 4 15x150 / 12x197 |
| Tires | Your choice. All tire options are listed online. |
| Included | Shimano ECE80042 Battery Charger, AXS Power Pack, Kickstand, UDH Hanger, Key for battery release, Borealis Rear Thru Axle, Remote Battery Charging Adapter |
| Weight | Size Medium w/ Mulefut 27.5x80 & Terrene Yippee Ki Yay 4.3" Tires: 56 lbs. |
FRAME SPECS
| Wheel / Tire Size | 26 x 3.8–5.0" on up to a 100mm rim / 27.5 x 2.8-4.5 on up to a 82mm rim / 29 x 2.25–3.0 |
| Susp Fork Travel | 120mm |
| Fork Offset | 51mm |
| Headset-Upper | IS41 |
| Headset-Lower | IS52 |
| Seatpost | ø31.6mm |
| Seat Collar | ø34.9mm |
| Dropper Compatible | Internal - 125mm for SM & MD / 150mm for LG & XL |
| Front Derailleur Type | Not Compatible |
| Bottom Bracket | Shimano EP8 |
| Crankset (Max Ring) | Chainline 75mm / 1x (38t) |
| Rear Brake (Rotor) | 74mm post (160–180mm) |
| Rear Spacing | 197 x 12mm thru-axle |
| Rear Axle | ø12 x 222L, TP= 1.0, TL = 16 |
| Derailleur Hanger | SRAM UDH |
| Bottle Mount | Small & Medium: 1 (downtube) / Large & XL: 2 (downtube & seatube) |
| Rear Rack Reccomendation | Old Man Mountain Divide Fat |
| Rear Rack Mounts, Upper | Yes |
| Axle to Crown | 531mm |
| Steerer Tube Size | 28.6mm |
| Steerer Style | Tapered |
| Crown Seat Diameter | 40mm |
GEOMETRY CHART
| Small 15" | Medium 17" | Large 19" | X-Large 21" | |
| Effective Top Tube | 630 | 645 | 660 | 665 |
| Seat Tube Center to Top | 381 | 432 | 482 | 533 |
| Head Tube Length | 160 | 160 | 175 | 190 |
| Head Tube Angle | 69° | 69° | 69° | 69° |
| Seat Tube Angle | 73° | 73° | 73° | 73° |
| Chainstay Length | 480 | 480 | 480 | 480 |
| BB Drop | 60 | 60 | 60 | 60 |
| Reach | 420 | 435 | 445 | 446 |
| Stack | 688 | 688 | 702 | 716 |
| Standover Height | varies based on wheel and tire size | |||
| Wheelbase | 1187 | 1207 | 1223 | 1229 |
| Fork Offset | 51 | 51 | 51 | 51 |
FAQ:
| Can I use the Keystone in cold temperatures? | It is okay to use your Keystone in the operating temperature range, suggest by Shimano: -10 - 50°C |
| How do I remove the battery? | Each Keystone will come with a set of keys. Make sure to save your spare key and safe location. Insert the key fully into the lock cylinder on the non drive side of the downtube until it stops. Rotate the key clockwise until the battery drops from the downtube providing access to the latch release mechanism. Use your index finger to gently depress the spring which will fully release the battery. Use caution to support the battery when removing it so it does not fall to the ground. |
| How can I file a warranty claim for the drive unit and other electronic components? | Contact an authorized Shimano STEPS dealer. |
| Can I change my motor/power settings? | Yes, you can customize your motor settings via the app as well as update the firmware. You'll need to download the Shimano E-tube mobile app. |
| Can I change the max speed? | No. Depending on where you've purchased your Keystone it will either have a max assist speed of 20mph or 25km/h. This setting cannot be modified by the user or a dealer. |
| Can I purchase an extra battery? | Yes, you can purchase a spare battery kit with a spare downtube cover directly from Borealis. Spare battery kits may not be available in all markets. You can also purchase a spare battery from Shimano, but it will not include a battery cover. |
| Can I ride the Keystone without the battery? | No. This will void your warranty with Shimano and cause damage to the motor system. |
| Do I need to update the firmware / software? | Firmware can be updated via the Shimano E-tube mobile app. |
| How do I use walk mode? | Hold the upper button (down assistance level) for 1 second until the display turns blue and displays WALK mode. Press and hold the same button to power the rear wheel. |
| How long does it take to charge the Shimano 630Wh Battery? | With the included EC-E8004 charger, the battery can fully charge in 6 hours. |
| How long will my battery last? | The remaining battery capacity is affected by temperature and cycle count. Generally, it decreases approximately 5% a year. This means roughly 95% capacity remains after 1 year, and 90% after 2 years. |
| How should I store my bike and or battery? | Charge your battery to approximately 70% before storing for long periods of time. Store in a cool, indoor location with a stable temperature between approximately 10 - 20 C / 50 - 70 F. No direct exposure to sunlight or rain. |
| Are the electronic components waterproof? | Yes, the STEPS system is waterproof as long as all components of the system, including the battery and battery cover, are installed correctly. We recommend not using a high-pressure washer to clean your Repeater, but riding in the rain and regular cleaning are okay. |
| My bike won't turn on, what do I do? | First, make sure all cables are plugged in, if they are then try removing and reinstalling the battery. If it still won't turn on try charging your bike for a few hours. If your bike is too hot or too cold, it might not turn on. If your bike still does not turn on, contact a Transition or Shimano dealer for support. |
| Should I only charge my battery when it's completely drained? | No, simply charge the battery any time you need it, frequent charges actually help battery longevity. Avoid letting the battery discharge completely. Charge to 70% before storing for long periods. |
| What are the different error codes and what do they mean? | Whenever you encounter an error code, first cycle the power off and then back on. If the code persists, remove the battery and then reinstall, which will hard reset the system. If neither of these steps resolves the issue, please reference the Shimano error code list. If you cannot resolve your error code via your Etube mobile app please visit your nearest Shimano STEPS dealer or contact Shimano STEPS customer support. |
| What is the range and how can I maximize it? | There are many factors that affect battery range, such as, how much effort the rider is providing, the gradient of terrain, ambient temperature, and rider weight. The best way to maximize your range it to spend more time in Eco and Trail modes, and minimize the amount of time spent in Boost mode. |
| What is the widest tire the Keystone can fit? | 26x5.0" or 27.5x4.5" |
| What kind of maintenance is needed on the drive unit and how often? | The drive unit is sealed and cannot be serviced. If there are any issues with the drive unit, it will need to be removed and sent back to Shimano for service or replacement. The drive unit along with the battery is designed to last over 1000 charge cycles. Assuming you're getting 30 miles (48Km) per charge, the drive unit should last 30,000 miles, or much longer than pretty much any other part on your bike. |
| Why does my bike stop giving assistance over a certain speed? | Depending on where you've purchased your Keystone it will either have a max assist speed of 20mph or 25km/h. This setting cannot be modified by the user or a dealer. |
| Will environmental temperature affect battery life? | The battery life will be shorter during cold temperatures, this is not a sign of a problem. |
| Will my bike be delivered with a charged battery? | Your Keystone was shipped in a "sleep" mode with the battery at approximately 30% charge. It is recommended to fully charge your battery before the first ride. |
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.2 ★★★★★
Based on 9 reviews
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Product Reviews
★★★★★ 5
High quality, dogs love them
Style: Ultra, Size: Medium (1 Pack)
My dogs are obsessed with these balls! We've had them for months and they're still good as new. High quality!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 5, 2026
★★★★★ 5
Great
Size: Medium, Number of Items: 1
I need something that was soft for my three year old and this ball is super great, it not only is the right size but it also fits in his mouth just right. Although he is a super aggressive chewer, the ball toy hasn't been totally destroyed yet and it is easy on his gums. The ball is so durable that got two of these toys just for fun.
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Reviewed in the United States on May 10, 2026
★★★★★ 5
The best!
UPDATE: 08/05/2025 - This is still one of my dog's 2 fav training/play toys. A couple of notes:
1. This is not a chew toy. If your pup is chewing up the rope, that's on you. That being said, you can get 100' of the poly cord rope at Home Depot for like $4.98. You can make nearly 100 ropes out of 100'. How hard is it to replace the rope?????
2. My pup is a now 15 month old Malinois. His original balls, purchase in September 2024 are still in everyday, multiple times per day, play. I did get careless and leave one where he got it and chew the rope. Easily replaced. Nothing to fret over. Yes, that was on me!
3.The foam ball is virtually indestructible! Replace the rope!
4. I noticed the price for the yellow large went from $12 each to $24. THIS will cause me to go elsewhere if they doubled in price. I LOVE these balls but not that much. I noticed they have a new yellow ball that has a strap vs. a rope. I might try that if I need one, but I have 6 of these balls, 2 never used yet, 2 that are virtually new looking, and 2 that have been in play since september 2024. I don't think I'll be buying more any time soon, but if I do need more, I hope they haven't gone up to $24 each.
One of my top, go-to training tools. Quality is great other than the shrink wrap around the string joint. It's junk but not essential.
Great tug and fetch toy. Essential to teaching a good "out" command (2 are recommended for this).
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Reviewed in the United States on January 11, 2025
★★★★★ 5
Best dog ball
This is our go to dog toy for our German shepherd. its great for training in sports as well as outings at the beach, considering it floats! Never had him destroy one, so its extremely durable. I like that its a bright color so its easier to locate when i accidently let go of the rope too late and end up whipping it 20 ft into the woods. Easy to clean, all around just a great toy. Also love the large size as having a dog accidently lodge a ball into its throat is a real fear of mine, I do not have to worry about that with this toy. I should also mention the rope is a must, as touching a slobbery ball isn't the greatest feeling in the world and it puts your hands out of harms way. I will forever order these.
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Reviewed in the United States on September 7, 2025
★★★★★ 4
Great ball, bad rope
Size: Medium, Number of Items: 1, Size: Medium, Number of Items: 1
My dog and I love the starmark ball on a rope tug toys. While this is one of the best tug toys we have found, I am continually disappointed with the quality of the rope. The plastic sleeve comes off the first day, and after that the stitching begins to weaken until the rope ends come apart and the rope slides out of the ball. Is there a way to improve this design so that this toy lasts longer? My dog is not left alone with the toy, it is only used as an interactive tug toy as a training reward.
I am updating my review now several months later. I reinforced the rope with a paracord braid and the toy now lasts a very long time. My dog and I play with this toy everyday on our morning hike. He is a large German Shepherd with high ball drive. He carries this ball in his mouth several miles on our morning hike. We play fetch in the fields near our home and in the lake beyond the fields with this toy every day. This toy is his reward in obedience training and we play a lot of tug with it every day. Reinforcing the handle has made a huge difference as the toy lasts and lasts now with the improved rope. Great ball, we will always have a collection of them at our house!
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Reviewed in the United States on September 19, 2020